OCONUS Field Service Representative

California, MD

Full Time

Engineering

Mid Level

KAIROS, Inc is searching for an energetic, experienced, and highly motivated Field Service Representative (FSR), to join our team. Position will be located OCONUS.

Established in July 2013, KAIROS, Inc. is a growing Woman Owned Small Business (WOSB) providing full life cycle Cybersecurity, Program Management, Engineering, Logistics, Additive Manufacturing, and Training and Education services focused on optimizing customers’ program performance and mission through proven methodologies and ethical practices. Our headquarters is in California, MD near Naval Air Station Patuxent River. We offer competitive salaries and benefits with outstanding growth potential.

The FSR provides technical support, repair services, training and communications detailed inspections for C5ISR systems installed on military vehicles. Additionally, the FSR will operate and maintain the additive manufacturing equipment utilizing both electrical and mechanical skillsets.

Primary Duties:

Mechanical
- Operations and Maintenance of the 3D printer (printer training will be provided)
- Printing and post processing of prototype and functional end use parts
- Installation and repair of functional end use parts
Electrical
- Installation, troubleshooting, repair, and replacement of military C5ISR equipment on the Family of Special Operations Vehicles (FOSOV)
  - This includes radios, power supplies, antennas, and user displays
- Cable fabrication and installation

Skills and Qualifications:

Knowledge of how communication systems work
Knowledge of troubleshooting communication systems
Knowledge of communication system test equipment and their use
Strong customer relations, analytics, documentation skills.
Self-starter, highly motivated, strong work ethic with a commitment to quality.
Microsoft office proficiency.
Ability to work within a challenging, fast-paced, team-oriented environment
Ability to work independently
Ability to multi-task and meet competing, deliverable deadlines
Detail oriented
Excellent interpersonal and customer service skills
Excellent verbal and written communication skills to provide clear status and/or communicate issues
Ability to adapt to evolving technology

Education and Experience:

High School/GED required
Experience operating, troubleshooting, repairing, and testing military communication systems
Experience installing and troubleshooting electronics equipment in vehicles, desired
Military experience, desired

Clearance: This position is subject to a government security investigation and must meet eligibility requirements for access to classified information. In order to complete the requirements for government security clearance investigation you must be a U.S. Citizen and be able to complete the full background investigation. This position requires an Active Secret Security Clearance.

OCCUMED Clearance: Position will require medical clearance through OCCUMED.

While skills, education, and experience are key factors, they are not the sole determinants of salary. Other determining factors include but are not limited to location, contract budgets and requirements, and government labor category guidelines. The set hourly rate for this position is $33.75 (OCONUS Rate)/ $25.00 (CONUS Rate). KAIROS also provides a comprehensive benefits package as additional employee compensation.

KAIROS, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, ancestry, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

KAIROS offers our employees a comprehensive benefits package consisting of:

Medical Coverage
Employer Paid Dental, Vision, Basic Life/AD&D, Short-Term/Long-term insurance
Health Savings Account with contribution by employer
Paid Time Off
Eleven (11) Paid Holidays
Certification reimbursement program
Tuition Reimbursement Program
Paid Parental Leave
Employee Assistance Program (EAP)
Rewards and recognition programs
Community outreach events through our KAIROS Kares group

To learn more about our organization be sure to check out our website, https://www.kairosinc.net/

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